7xdb Privacy Policy

Welcome to 7xdb. Thank you for reading our privacy policy — it shows you care about your data. 7xdb is a safe and trusted online gaming platform for players in Bangladesh, and we always prioritize our users' privacy.

This privacy policy ("Policy") applies to the 7xdb website, mobile application, and all associated services. In this policy, we explain — what information about you is collected, why it is collected, how it is used, and what rights you have over your information.

By using 7xdb services, you are deemed to accept the terms described in this privacy policy. If you do not agree with any aspect, please contact our support team.

7xdb collects only the information necessary to provide our services. We refrain from collecting unnecessary information. The table below details the information we collect:

7xdb uses collected information only for specific and well-defined purposes. No information is used for irrelevant purposes under our privacy policy.

• Account Management: To complete registration, login, password reset, and account verification.
• Financial Transactions: To accept deposits, process withdrawals, and ensure transaction security.
• Customer Support: The customer support team uses information to resolve your complaints and queries.
• Security and Fraud Prevention: To detect suspicious activity and prevent money laundering.
• Personalized Experience: To recommend promotions and games according to your preferences.
• Legal Obligations: To meet regulatory authority requirements and comply with legal obligations.
• Platform Development: Use of analytical information to improve service quality and develop new features.

7xdb never sells your information to third parties. However, in the following limited cases, information may be shared with specific service providers:

• Payment Processor: Necessary information is shared with authorized payment processors to complete deposits and withdrawals.
• Legal Authorities: Information may be disclosed in response to a court order or valid legal request from a regulatory authority.
• Technology Partner: Cloud storage and cybersecurity service providers operate under strict confidentiality agreements.
• Advertiser: 7xdb does not sell or transfer your personal information to any advertisers.
• Unauthorized third parties: No information is provided to unauthorized parties without your consent.

7xdb uses industry-leading technology to protect your information. Our security measures are built in multiple layers so that if one layer fails, others remain active.

• SSL/TLS Encryption: All data transmission on the website and app is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is protected using AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA is available as an additional security layer for accounts.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third parties.
• Firewall and DDoS Protection: Advanced firewall and DDoS protection systems are active around the clock.
• Restricted Access Controls: Only authorized staff have access to necessary information, and all access is logged.

7xdb website uses cookies and similar tracking technologies that enhance your browsing experience and help the platform function properly.

You can control or disable cookies from your browser settings. However, disabling essential cookies may prevent some features of the platform from working properly.

7xdb retains your information only for as long as necessary. Retention periods are determined based on the type of information and legal requirements.

• Active Account Information: Retained while the account remains active.
• Financial Transaction Records: Retained for a minimum of 5 years in accordance with legal obligations.
• Closed Account Information: Retained for up to 18 months after account closure, then securely deleted.
• KYC Documents: Retained for up to 7 years in accordance with regulatory requirements.
• Log Files: Retained for up to 90 days for security analysis.

Under 7xdb's privacy policy, you have several important rights over your own information. We respect these rights and endeavor to fulfill any valid request within 30 working days.

7xdb is a responsible gaming platform and we are firmly committed to protecting minors. Our services are available only to individuals aged 18 and above.

• No person under the age of 18 may create an account or use any services on 7xdb.
• We do not knowingly collect, store, or process information from anyone under the age of 18.
• Age verification is mandatory at registration and reconfirmed through national ID card during the KYC process.
• If we learn that a minor has opened an account, that account will be permanently closed immediately.

7xdb reserves the right to update or modify this privacy policy from time to time. If any changes are made to the policy, we will notify you through the following methods:

• The "Last Updated" date at the top of this page will be changed.
• In case of significant changes, a notification will be sent to your registered email.
• A pop-up notice will be shown the first time after login, prompting you to read the new policy.
• Continued use of the platform after changes take effect means you have consented to the new policy.

We encourage you to read this privacy policy regularly, especially when you use the app or website. If you cannot accept any changes, you have the right to stop using the service.

If you have any questions, concerns, or requests regarding this privacy policy, our data protection team is always ready to assist you. We take all privacy-related matters seriously and are committed to resolving them as quickly as possible.

You can also go to the "Privacy Request" section in your account dashboard to directly submit a request for data access, correction, or deletion.